Delivery & Refunds Policy
1. Delivery
We aim to process and dispatch all orders within 2–5 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
Please note that delivery timeframes are estimates and may be affected by factors outside our control, including customs clearance, public holidays, or courier delays.
2. International Orders
For international deliveries, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
3. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
4. Refunds
Unfortunately we do not offer refunds or exchanges. All sales are final.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@thelebanonsocial.com with your order number and photos of the issue, and we will do our best to resolve it.
5. Contact
For any delivery-related enquiries, please reach out to us directly at info@thelebanonsocial.com .